Privacy Policy
Last Updated: 2/17/2026
1. Introduction
Orion Proxies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our proxy services.
2. Information We Collect
2.1 Personal Information
- Email address
- Username and password (encrypted)
- Payment information (processed securely through third-party providers)
- Communication preferences
2.2 Usage Information
- Proxy usage statistics (bandwidth, traffic)
- IP addresses used to access our service
- Browser type and device information
- Log data and service interactions
2.3 Cookies and Tracking
We use cookies and similar technologies to enhance user experience, maintain sessions, and analyze service usage.
3. How We Use Your Information
We use collected information for:
- Providing and maintaining our proxy services
- Processing payments and managing subscriptions
- Communicating with you about your account and services
- Detecting and preventing fraud and abuse
- Improving our services and user experience
- Complying with legal obligations
- Sending promotional communications (with your consent)
4. Proxy Traffic and Logs
Important: We do not monitor, log, or store the content of traffic passing through our proxy servers. We only collect metadata necessary for service operation (bandwidth usage, connection timestamps) and abuse prevention. We are not responsible for how you use our proxies.
5. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Payment processors, hosting providers, and analytics services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
We do NOT sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption, secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is deleted within 90 days of account closure unless required by law.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, contact us through our support channels.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Third-Party Services
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
12. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our support channels.
14. GDPR Compliance (EU Users)
For users in the European Union:
- Legal basis for processing: Contract performance, legitimate interests, and consent
- Right to lodge a complaint with your supervisory authority
- Data processing is limited to what is necessary
15. CCPA Rights (California Users)
California residents have additional rights:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to deletion
- Right to non-discrimination